3 Things That Make a Successful Salesperson
May 19, 2016

 What are the 3 things that make a good GREAT salesperson?

When it comes to great sales people there are three key things you need to pay attention to:

1. Skillset - do you have the skills necessary to make the sale?

2. Activity - Are you doing the right level of activity to get the results you want?

3. State - How you feel. (energy, belief, confidence, etc.)

It's important to remember that not all of the above are easily measurable, and in fact can be quite subjective. So, the best place to start is with the activity. By measuring those tangible items such as call, meetings, conversions, etc. you can then determine where the deficiency is - and it will either be in state or skillset. Watch the video to find out how to combat these deficiencies and ensure your salespeople are great.

Cheers

The Reality of Open Book Management
Mar 24, 2016

Truthfully, this is just one reality .. but a good one at that 🙂

Norm Jefferies of Computer Merchants has been running his company for over 20 yrs and I think it's fair to say, he's doing a damn fine job at it.

Norm and his team adopted the philosophy of Open  Book Management (OBM) at an early stage and it has become a key part of their culture.

In this interview, Norm shares how they implemented OBM and what the benefits and challenges have been of sharing the numbers within the team. We dive into the specific of day-to-day tactics, how OBM affects performance and how they make it a living and effective tool to align the team.

If you are thinking of implementing Open Book Management or are on the other side and think it's crazy, either way you'll get some direct benefit of learning from Norm's experience.

Enjoy!

 

Links from the interview:

Computer Merchants website - http://www.computermerchants.com.au/

Norm on LinkedIn - https://www.linkedin.com/in/normjefferies

The Great Game of Business - http://greatgame.com/

Ownership thinking - http://www.ownershipthinking.com/

3 Critical Things You Need your Team’s Input on
Mar 10, 2016

When doing strategic planning, it is essential to gain some insights from your team members on their perceptions of the business, where it's going, and why things are the way they are. Remember when it comes to your employees, every action they make is a direct result of their perception of the business and their understanding of why it is being done. The important part is to marry their expectations with yours, so that the team can function as a cohesive unit for the purpose of growing your business. With that said, there are three key questions you needs to ask of your employees before the strategic planning process begins (and is something to keep a gauge on at least once a year):

1. What should we START doing?

2. What should we STOP doing?

3. What should we KEEP doing?

With the answers to those key questions, you will be able to spot trends and patterns of thinking in your employees which will guide your planning discussions.

Good luck, and have fun.

How to Hire Top Performing Sales People
May 12, 2015

If every there was a holy grail, this would be it. If only there was a way to consistently hire top performing sales people!!

Well I'd love to say I've got the silver bullet for you ... but I think you'd know I'd be lying. What I have got though, are some juicy tips and tricks shared from recruiting veteran Kristen Harcourt. Kristen is a senior consultant with The McQuaig Institute. The McQuaig Institute are leaders in the field of profiling and assessments with respect to recruiting. While The McQuaig Institute can and do help companies assess a variety of roles, their grass roots and expertise is with sales people.

In this interview, Kristen shares with us the 'tells', tricks and tips on finding, filtering and identifying top performers. The whole interview is 37 minutes long and it is packed with gems to help you find the sales people you are looking for.

Enjoy the listen. Please share your thoughts and ideas on the content of the interview below, we'd love to hear your take.

And...if you want to take this podcast on the go and have a listen later, you can! Right click the link HERE and save it to your device.